What We Do
Institutional Development & Capacity Building
We work with organizations from both the public and private sector to strengthen their institutional and human capacity by assessing and analyzing individual and institutional performance factors. The concept of institutional development and capacity building is largely based on perceiving organizations as adaptive systems and taking systemic approaches to identify and analyse any existing performance gaps.
Human and institutional capacity development is an important challenge for any institution, which directly impacts on organizational performance. The most important element of the intervention is to go beyond training and coaching and to cover all potential factors affecting performance, examining the internal and external environment of a given organization.
AIMSS's main objective is to successfully implement institutional development and capacity building projects in various public and private sector institutions in the country.
These efforts are implemented through:
- Human and Institutional Capacity Development (HICD)
- Performance assessment and management
- Change management
- Public relations and communication
- Performance assessment and identification of gaps blocking optimal performance
- Development of institutional reform plans
- Strategic planning and management
- Development of institutional and performer capacities
- Reconfiguration of business processes and procedures
- Assessment of human resource development needs
- Development and institutionalization of performance monitoring instruments enabling organizations to continuously measure the progress attained by delivering the required results
- Preparing for change
- Managing the change
- Reinforcing the change
- Capacity needs assessment
- Classroom and on-the-job trainings
- Coaching and mentoring
- Performance evaluations
- Establishment of training centers
- Designing and delivering effective workshops and other training interventions in support of reform projects
- Elaboration of HR policies
- Development of HRM processes and procedures
- Development of employee assessments/performance appraisal systems
- Development of bonus and compensation structures
- HR key element audits
- Customized employee training
- Leadership/management development and employee surveys
- Communications gap assessment/audit
- Development of PR strategy
- Stakeholder analysis
- Development of action plan
- Support in event management
- Training and coaching of PR and communications staff
Performance Assessment and Management
AIMSS is to support its partner organizations to improve and strengthen human and institutional capacity development, and institutional performance. We will analyze its organizational, process and individual performer levels, before delivering solutions to address the identified performance gaps and assisting customers to implement the performance solutions packages. The systemic approach ensures that the organization is aligned at all three levels of performance. More specifically, we assist our partners and clients to accomplish:
Change Management
Our objective is to work tirelessly and closely with public and private sector institutions in reforming and reconfiguring their processes and procedures, supporting them in transitioning individuals, teams and whole organizations to the desired level. Our motto is we devotedly with our partners to ensure that change is owned by leadership and actively led at the highest level. Our service covers the full cycle of change management:
Capacity Development
AIMSS utilizes numerous capacity development tools to increase the performance of public and private sector employees, eradicating any individual performance gaps. Our activities cover:
Human Resource Management
Our human resource management services help clients to create HR management processes, and practices that can deliver measurable improvements in employees' performance. We support our partners to build their entire HR function or improve performance in particular areas. Our services include:
Public Relations and Communications
We are geared to operate diligently to establish and strengthen the public relations and communication function of a given organization. We cooperate professionally with these institutions to deliver a full cycle of services starting from strategy development to implementation and ongoing support and coaching. Our services include: